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FaceAI Privacy Policy

Last updated: 23 March 2025

1. Introduction

FaceAI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by FaceAI.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, FaceAI. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

  • Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to DoFa Tech Yazılım Hizmetleri A.Ş.,Ismet Kaptan Mah. Gazi Osman Pasa Bul. No: 9 Ic Kapi No: 47 Konak / Izmir TURKEY that is responsible for your information under this Privacy Policy.
  • Country: where FaceAI or the owners/founders of FaceAI are based, in this case is Turkey
  • Customer: refers to the company, organization or person that signs up to use the FaceAI Service to manage the relationships with your consumers or service users.
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit FaceAI and use the services.
  • IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
  • Personnel: refers to those individuals who are employed by FaceAI or are under contract to perform a service on behalf of one of the parties.
  • Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
  • Service: refers to the service provided by FaceAI as described in the relative terms (if available) and on this platform.
  • Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
  • Website: FaceAI's site, which can be accessed via this URL: getfaceai.com
  • You: a person or entity that is registered with FaceAI to use the Services.

3. Information Automatically Collected

There is some information like your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our platform. This information may be used to connect your computer to the Internet. Other information collected automatically could be a login, e-mail address, password, computer and connection information such as browser plug-in types and versions and time zone setting, operating systems and platforms, purchase history, (we sometimes aggregate with similar information from other Users), the full Uniform Resource Locator (URL) clickstream to, through and from our Website that may include date and time; cookie number; parts of the site you viewed or searched for; and the phone number you used to call our Customer Services.

4. Collection of Personal Data and Method

FaceAI may process your personal data for the purposes specified in this Privacy Policy.

The personal data of users collected and used by FaceAI in particular, are as follows:

  • Your name and surname
  • E-mail address
  • Phone number which we will receive once you contact FaceAI
  • Facial feature data you have uploaded to FaceAI applications
  • Identifier for advertisers designated in your mobile device used in accessing our services (The Identifier for Advertisers-IDFA)
  • Identifier for vendors/developers designated your mobile device (The Identifier for Vendors-IDVF)
  • Internet Protocol Address-IP Address

5. How We Use Your Information

We use your information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below.

Provide Our Services

We use your information to fulfill our contract with you and provide you with our Services, such as:

  • Providing face(-s) animation on a photo or a picture features, and other similar Services
  • Managing your information and accounts
  • Providing access to certain areas, functionalities, and features of our Services
  • Answering requests for customer or technical support
  • Communicating with you about your account, activities on our Services, and policy changes
  • Processing your financial information and other payment methods for products or Services purchased

6. Data Security

We implement appropriate security measures to protect your personal data. However, no method of transmission over the internet is 100% secure. We use industry-standard encryption and security protocols to protect your data.

7. Data Sharing

We do not sell your personal data. We may share your data with:

  • Service providers who assist in operating our app
  • Law enforcement when required by law
  • Third parties with your explicit consent

8. Third-Party Access and Services

Only aggregated, anonymized data is periodically transmitted to external services to aid us in improving the Application and our service. We may share your information with third parties in the ways that are described in this privacy statement.

Third-Party Services

Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:

  • Google Play Services
  • Google Analytics for Firebase
  • Firebase Crashlytics
  • Adjust
  • Adapty

Disclosure of Information

We may disclose User Provided and Automatically Collected Information:

  • as required by law, such as to comply with a subpoena, or similar legal process;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  • with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

9. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability
  • Withdraw consent

10. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our app and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

11. Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

12. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

13. App Store Refund Requests Consent

When you request a refund through the App Store for purchases made within our application, we may share certain information with Apple to help them make informed refund decisions. This information may include:

  • Details about your consumption of the purchased item
  • Usage data related to the subscription or in-app purchase
  • Date and time of consumption
  • Other relevant information about your use of the purchased content

By using our application and making purchases, you consent to our sharing of this consumption information with Apple when you initiate a refund request. This data helps Apple determine the appropriate action for your refund request and is not used for tracking purposes.

This information is only shared with Apple in response to a specific refund request and is used solely for the purpose of processing that request. We do not share this information with any other third parties.

14. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: info@dofatech.com